Returns, Refunds & Cancellations

No returns of any merchandise will be accepted without a Return Authorization Number Code. Please contact customer service to receive a Code number. All returns must be made within a maximum 7 days of receiving the order. There will be a 25% retention of the full order amount for restocking fee. Returns should be sent to the address of the shipper in Miami, FL 33166 that will be on your original packing list. Any products to be found defective, the manufacturers warranty will apply (Excludes shipping charges). Items returned must be in new and resalable conditions and also in original packaging. Buyer is responsible for all freight costs on returns. Note: When returning products, be sure to send them pre-paid, insured and save your shipper’s tracking number. Without a tracking number, it may be difficult to prove that your return arrived at our factories.